All General and Health Insurers
(except ECGC, AIC)
Re: Guidelines on Telemedicine:
1. Medical Council of India has issued
‘Tele Medicine practice guidelines’ on 25th of March 2020,
enabling registered Medical Practitioners to provide Healthcare using Tele
In the above
background, insurers are advised to allow telemedicine wherever consultation
with a medical practitioner is allowed in the terms and conditions of policy
offered shall be in compliance with the Telemedicine Practice Guidelines dated
25th of March 2020 and as amended from time to time.
allowing telemedicine shall be part of claim settlement of policy of the
insurers and need not be filed separately with the Authority for any
modification. However, the norms of sub limits, monthly/ annual limits etc. of
the product shall apply without any relaxation.
This has the
approval of the competent authority.
(D V S Ramesh)